Fundamentals of Care

Overview of the course

This comprehensive programme is designed to equip health and care staff with the essential skills needed for delivering safe, compassionate, and high-quality care. Based on the ‘Care Certificate’, this 2-day course uses a blended learning approach to support healthcare staff with the practical knowledge of caring for people. 

Learning outcomes

By the end of this course, participants will be able to: 

• Understand their role as a care support worker. 
• Develop personally and professionally as a care support worker. 
• Demonstrate a duty of care in their practice. 
• Promote equality and diversity in the workplace. 
• Work effectively in a person-centred way. 
• Communicate effectively with patients and colleagues. 
• Maintain privacy and dignity for those in their care. 
• Manage fluids and nutrition for patients. 
• Accurately document care provided. 
• Provide effective pressure ulcer care. 
• Deliver personal care with confidence and competence. 

Course lead

This course is led by one of our specialist Clinical Nurse Educators, who bring extensive experience and expertise to the training.  

Target audience

Ideal for health and care support workers who are new to care, returning to practice, or new to working in the UK before they begin providing care independently. This course is also suitable for registered healthcare professionals returning to patient-facing roles who may have been out of practice for some time or are new to practice in the UK.